Terms of Service

Last updated: September 19, 2026

These terms govern your use of helixlab.trade and your purchase of Helix Lab digital products. By browsing the site or completing checkout, you agree to these terms and to the checkout terms shown by Whop at purchase.

1. Who we are

Helix Lab sells digital NinjaTrader 8 indicators and related add-ons. Contact:support@helixlab.trade.

2. Products

We sell software only. Nothing physical ships. The catalog includes individual lifetime licenses and a monthly membership that unlocks the full suite while the membership stays active. Features, prices, and trial offers are those shown on the product page at checkout.

Purchases are processed by Whop. After payment, access is delivered digitally through Whop (download, license, or membership). Keep the email on your Whop account current so you receive access details.

3. Licenses

Lifetime licenses grant a personal, non-exclusive, non-transferable right to use the purchased indicator or add-on on NinjaTrader 8, subject to these terms and any install limits stated on the product page (commonly up to five PCs unless a page says otherwise).

Membership grants access to included indicators and add-ons only while the membership remains paid and active. If membership lapses, that suite access ends. Lifetime licenses you bought separately are not cancelled by ending membership.

You may not resell, sublicense, share, reverse engineer, or publicly redistribute our software, except as the law allows.

4. Checkout, trials, and billing

Prices are listed in US dollars unless the checkout says otherwise. Whop handles payment methods, invoices, free trials, renewals, and cancellations. Where a free trial is offered, it converts to paid membership unless you cancel before the trial ends, according to the terms shown at checkout.

Manage or cancel membership from your Whop account. Access continues through the current paid period, subject to Whop’s billing rules. Failed renewal payments may suspend access until payment succeeds.

5. Refunds

Helix Lab products are downloadable software. Unless a specific product page or the Whop checkout states a different policy, sales are final: we do not offer returns or refunds after purchase. Ask questions before you buy.

If you believe you were charged in error, writesupport@helixlab.trade with your Whop order email and we will review it. Chargebacks initiated without contacting us first may result in loss of license access.

6. Acceptable use

You must be old enough to form a binding contract and legally able to use trading software in your jurisdiction. You are responsible for your NinjaTrader setup, data feed, broker connection, and how you use the indicators. Do not use the site or software for unlawful activity or to interfere with other customers’ access.

7. Trading risk

Trading futures, stocks, and other markets involves substantial risk of loss. Helix Lab indicators and add-ons are technical tools, not financial, investment, or trading advice, and they do not guarantee profits or protect against losses. You are solely responsible for your trading decisions. Past performance, screenshots, and examples are not results you should expect.

8. Intellectual property

Helix Lab names, logos, product names, documentation, and software remain our property (or that of our licensors). Purchase grants a license to use the product, not ownership of the code or brand.

9. Disclaimers

The site and software are provided “as is.” We do not warrant uninterrupted service, error-free indicators, or compatibility with every NinjaTrader version, data feed, or broker. NinjaTrader, Whop, and other third-party names are those parties’ marks.

10. Limitation of liability

To the fullest extent permitted by law, Helix Lab is not liable for trading losses, lost profits, data loss, or indirect or consequential damages. Our total liability for a product is limited to the amount you paid us for that product in the three months before the claim.

11. Changes

We may update these terms, the catalog, or prices. The “Last updated” date will change when the terms change. New purchases are under the terms then posted. Material changes to an existing membership will be handled as required by the Whop checkout terms in effect for that membership.

12. Contact

Helix Lab
support@helixlab.trade
https://helixlab.trade
Store: whop.com/helixlab/products